4.8★
App Store Rating
2.3★ → 4.8★
Rating Improvement
58%
Support Ticket Reduction
The Challenge
Kova's legacy mobile app was rated 2.3★ on the App Store. Complex navigation, a 90-second onboarding flow, and missing features like card controls were driving users to competitors. Mobile app revenue represented only 12% of total transactions.
Our Solution
We rebuilt the app in React Native with biometric auth, real-time push notifications for every transaction, a streamlined 4-minute KYC onboarding, instant card lock/unlock, spend categorization with ML, and a peer-to-peer payments feature — all within PCI-DSS and Open Banking compliance.
Tech stack
React NativeNode.jsPostgreSQLRedisFirebasePlaidStripeAWSOnfido
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